🛒 Cart (0)
Help Centre

Frequently Asked Questions

Standard delivery takes 3 to 5 working days. Express delivery (1 to 2 working days) is also available. Orders placed before 2pm Monday to Friday are despatched the same day from our warehouse in Coatbridge, Scotland.

Yes. All orders over £50 qualify for free standard delivery across the UK. The discount is applied automatically at checkout with no code needed.

Yes. We offer a 30-day hassle-free returns policy. Items must be in their original condition and packaging. Please contact us to arrange your return and we will guide you through the process.

Once your order has been despatched you will receive a confirmation email with your tracking details. You can also log into your account and view your full order history and status.

We accept Visa, Mastercard, PayPal, Apple Pay and Klarna. All payments are processed securely via 256-bit SSL encryption.

Yes. Our warehouse and showroom is located at 9/11 Palacecraig Street, Coatbridge, Scotland. You are welcome to visit us Monday to Saturday 9am to 5:30pm.

Enter your discount code in the Discount field at checkout before completing your order. Use code SAVE10 for 10% off your entire order including sale items.

Please contact us within 48 hours of receiving your order and we will arrange a replacement or full refund as quickly as possible. Sending photos of the damage helps us resolve things faster.

You can reach us by phone on 01236 720000 or by email at info@discountwarehouseclub.co.uk. We are available Monday to Saturday 9am to 5:30pm.

If your order has not been despatched yet we may be able to amend or cancel it. Please contact us as soon as possible by phone on 01236 720000 for the quickest response.

Still Need Help?
Our team is available Mon to Sat 9am to 5:30pm